Terms & Conditions for tk917 — Bangladesh Online Casino Platform

The following definitions apply throughout these Terms & Conditions:

To be eligible to register and maintain an active account on tk917, you must meet all of the following conditions at all times:

• You are at least 21 years of age.
• You are a natural person — corporate or institutional accounts are not permitted.
• You have not previously had a tk917 account suspended or permanently closed for breach of these Terms.
• You are not accessing the platform under a self-exclusion order that you yourself have requested through our responsible gaming tools.
• You are not acting on behalf of, or depositing funds on behalf of, any third party.
• The funds you deposit are from a legitimate personal source and are not the proceeds of any unlawful activity.
• You understand that online gambling carries financial risk and that you may lose money wagered on the platform.

tk917 reserves the right to request identity documentation at any point. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension pending review.

Each player is permitted to hold one single account on tk917. Duplicate accounts are strictly prohibited. If more than one account is detected under the same player, tk917 reserves the right to close all duplicate accounts and forfeit any balances held in them.

When registering, you must provide accurate, complete, and current information. Any information found to be false, misleading, or belonging to another person will result in immediate account termination without return of funds.

You are solely responsible for the security of your account credentials, including your username and password. tk917 will never ask for your password via email, live chat, or any other communication channel. You agree to:

• Choose a strong, unique password not used on any other platform.
• Never share your login credentials with any third party.
• Log out of your session when using a shared or public device.
• Notify tk917 support immediately at [email protected] if you suspect unauthorised access to your account.

tk917 accepts no liability for losses resulting from unauthorised account access where the player failed to maintain reasonable security standards for their credentials.

All transactions on tk917 are conducted in Bangladeshi Taka (৳). The platform supports deposits via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Visa, and Mastercard.

The minimum deposit amount is ৳300 via mobile banking (bKash, Nagad, Rocket, Upay). Bank transfer minimums may vary and will be displayed at the cashier. There is no maximum single deposit ceiling, however deposits above ৳50,000 may trigger a manual review before funds are credited.

• Deposits via bKash and Nagad are typically credited to your wallet within 60 seconds of payment confirmation.
• Bank transfer deposits may take up to 30 minutes during business hours (BST, UTC+6).
• tk917 does not charge a deposit processing fee. Your payment provider's own transaction fees, if any, are outside tk917's control.
• Deposits must originate from an account registered in your own name. Third-party deposits are not permitted and will be reversed.
• tk917 reserves the right to add or remove payment methods without prior notice.

Players may request a withdrawal of their available Real Money Funds balance at any time, subject to the following conditions:

• The player's KYC verification must be complete before any withdrawal is processed. KYC requires submission of a valid government-issued photo ID (National ID card, passport, or driving licence) and proof of the payment method used for deposits.
• The minimum withdrawal amount is ৳500.
• Withdrawals are processed to the same payment method used for the player's most recent deposit, in compliance with anti-money-laundering standards.
• Any active Bonus Funds with incomplete wagering requirements must be completed or forfeited before a withdrawal can be initiated.
• Withdrawal requests to bKash and Nagad are typically processed within 5–10 minutes during operational hours. Bank transfer withdrawals may take up to 24 hours on business days.
• tk917 does not charge a withdrawal processing fee. Standard network charges applied by your payment provider are not within tk917's control.

tk917 reserves the right to delay or decline a withdrawal where there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms. In such cases, the player will be notified and given an opportunity to provide clarifying documentation.

tk917 offers promotional bonuses including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms in addition to any promotion-specific terms communicated at the time of the offer.

• Wagering requirements must be met in full before bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each individual promotion page.
• Bonus Funds and Real Money Funds are held separately in your wallet. Real Money Funds are used first in gameplay unless otherwise specified.
• Bonuses are issued on a per-account basis. Creating multiple accounts to claim bonuses constitutes bonus abuse and will result in forfeiture of all bonus amounts and potential account termination.
• tk917 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• If a withdrawal is requested while Bonus Funds remain in the wallet with an active wagering requirement, the Bonus Funds will be forfeited and only available Real Money Funds will be processed for withdrawal.
• Any winnings generated from free spins awarded as part of a promotion are subject to the wagering requirements stated in that specific promotion's terms.

All games available on the tk917 platform use certified random number generation (RNG) technology supplied and independently audited by the respective game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Ezugi. tk917 does not alter or interfere with game outcomes in any way.

Players acknowledge that:

• All game results are determined by the RNG systems embedded within each game. Outcomes are random and cannot be predicted or manipulated.
• Return-to-Player (RTP) percentages are set by the game provider and are consistent with those published by the provider. Long-term RTP does not guarantee individual session outcomes.
• In the event of a technical failure mid-game (disconnection, server error), the game round outcome will be determined by the game provider's server-side state at the time of failure. tk917 will apply the provider's resolution policy to any affected bets.
• Cricket betting odds are set by tk917's odds management team and may change up to the moment a market is suspended or settled. All bets accepted before a market suspension are valid at the odds displayed at the time of bet placement.
• Bets placed after an event's outcome is already determined — whether due to system error or deliberate exploitation — are void and will be reversed.

tk917 is committed to providing a safe gambling environment. The platform offers a full suite of responsible gaming tools available to all registered players directly from account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session Time Reminders: Set alerts to notify you of your cumulative session duration.
• Cool-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently exclude your account from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of 6 months.

If you believe your gambling is becoming a problem, contact our support team at [email protected] or via live chat. Players are encouraged to seek help from independent problem gambling support organisations. tk917 enforces the 21+ age restriction at all stages and will not knowingly permit underage individuals to access the platform.

For full details on all responsible gaming tools and guidance, please review our dedicated Responsible Gaming page.

The following actions are strictly prohibited on the tk917 platform. Any player found to be engaging in prohibited conduct may have their account immediately suspended, their balance forfeited, and the matter referred to the relevant authorities where applicable:

• Registering more than one account on the platform.
• Providing false, misleading, or third-party identity information during registration or KYC.
• Using the platform if you are under 21 years of age.
• Depositing or wagering funds that are the proceeds of criminal activity, money laundering, or fraud.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or gain an unfair advantage in any game or betting market.
• Colluding with other players in live casino games or any multiplayer game format to gain an unfair advantage.
• Exploiting software bugs, glitches, or technical errors to generate winnings. Any winnings obtained through exploitation of errors are void and will be reversed.
• Attempting to reverse-charge or dispute legitimate transactions with your payment provider after funds have been used for gameplay.
• Accessing the platform via a proxy, VPN, or other anonymising service to circumvent geographic or account-level restrictions.
• Engaging in any form of harassment, abuse, or threatening behaviour toward tk917 staff or other platform users.

tk917 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any clause within these Terms & Conditions.
• Failure to complete KYC verification within 14 days of a withdrawal request.
• Suspicion of fraudulent activity, identity theft, or money laundering.
• Detection of duplicate accounts linked to the same player.
• Confirmed or suspected underage access.
• A player-initiated self-exclusion request.
• Extended account inactivity (no login for 12 consecutive months). In such cases, the player will be notified by email before any action is taken.

In the event of account closure for reasons other than a proven breach, any remaining Real Money Funds balance will be returned to the player via their registered payment method, after deduction of any applicable processing fees. Bonus Funds are forfeited in all cases of account closure.

To the fullest extent permitted by applicable law, tk917 shall not be liable for:

• Any financial losses incurred through gameplay, whether arising from normal game outcomes or technical failures.
• Loss of data, interruption of service, or inability to access the platform due to circumstances outside tk917's reasonable control, including but not limited to internet outages, power failures, third-party service disruptions, or force majeure events.
• Errors made by a player in placing bets or making deposits, including incorrect amounts or wrong payment destinations.
• Losses arising from a player sharing their account credentials with a third party.
• Indirect, consequential, or punitive damages of any nature arising from the use of the tk917 platform.

tk917's total aggregate liability to any individual player, for any single incident or series of related incidents, shall not exceed the total amount deposited by that player in the 30 days preceding the incident giving rise to the claim.

tk917 collects, stores, and processes player personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering on the platform, you consent to the data processing activities described in the Privacy Policy.

Key data principles applied by tk917 include:

• Personal data is collected only for the purposes of account management, KYC compliance, payment processing, and customer support.
• Player data is protected using 256-bit SSL encryption in transit and industry-standard encryption at rest.
• tk917 does not sell player personal data to third parties for marketing purposes.
• Players may request a copy of their personal data or request deletion of their account data by contacting [email protected].

tk917 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. When material changes are made, the platform will update the "Last Updated" date at the top of this document and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the tk917 platform after a revision to these Terms constitutes your acceptance of the updated Terms. If you do not agree to a revised version of the Terms, you must cease using the platform and contact support to close your account.

It is the player's responsibility to review this page periodically to remain informed of the current Terms. tk917 recommends bookmarking this page and checking for updates at least once per calendar month.

These Terms & Conditions are written and published in English. The English language version is the authoritative version for all interpretive and legal purposes. In the event of any inconsistency between any translation and this English version, the English version shall prevail.

For any questions, disputes, or clarifications regarding these Terms, please contact the tk917 support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the platform
• Support Hours: 24 hours a day, 7 days a week including Eid and public holidays (Bangladesh Standard Time, UTC+6)

tk917 aims to respond to all email enquiries within 2 hours during operational hours. Live chat average first response time is under 3 minutes.